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On Sunday, I am taking a daughter one case to sweet hall 6 buildings eat midday meal. Elevator, a formal smile wears say hello to to us: "Welcome aboard, excuse me you are a few? " " two. " " here please. " this formal young lady pulls a chair at the same time, greet hand type to say to sit down please at the same time. "What to want to eat excuse me? " I say: "Two knives cut an area. " " good, wait a bit please. " this formal young lady's complaisant bearing, kind speech, let me feel very Shu Xin. I also make service industry, in the job Zhong Gonggong is respected, always pay close attention to a guest, the guest's feeling should kind like my present feeling, Shu Xin. In plainting, hear somebody to cry suddenly " clerk " , I am busy abide prestige goes, all but answer phonate comes, looked around, just suddenly be enlightened: Oh, not be to call me so, I today is a guest. The likelihood is professional habit, hear cry " clerk " my the first reaction is guest need service, because the clerk's duty is,serve for the client. Because we have the state of mind that a kind of enthusiasm serves for the client, our service quality just can rise ceaselessly, ability wins more passenger source.
Position:home>Analysis of the hotel>[Case] forgetting his is a guest