Case:

On September 19, when 620 guests reply a house, discover the door did not shut, room unmanned, complain to mate then, there is baggage inside the room how but so imprudent act, if have,do not close lose how to do?

Analysis:

Have between make the rounds of the wards for the trainee via checking when having baggage, did not close the door close. Already to guest excuse, make criticism to the clerk.

New employee or trainee cannot become independent without passing to groom strictly mount guard operation, mount guard must have experienced employee to accompany. The clerk should arrange hand push to check a door to whether already closed when close close, guest room clerk answers with controller often perambulatory floor, discover unusual situation, answer to be handled in time.